Counseling Incarcerated Loved Ones and Inmates program Policies
Cancellation/Refund Policy
Insight of New England, LLC will not offer credit on account for training cancellations. If you can no longer attend training you've registered for, you must call Insight of New England, LLC and speak to Suzanne:(860) 836-8611 or Candyce:(860) 325-3119 immediately transfers into another course or request a refund. Refunds, minus a 25% administration fee, are only available up to 48 hours ahead of the training.
If your agency is paying with a check/purchase order
If registering using a purchase order or check request form, download our registration form and fax it along with a copy of your signed purchase order or check request form to 860.232.1223. You can mail or fax a check with your registration form. There is a $25 bank & handling fee for all returned checks. Failure to pay this fee will prevent you from registering for future courses. Checks and purchase orders are payable to Insight of New England, LLC and can be sent to:
ATTN: Insight of New England, LLC 61 South Main St. West Hartford CT 06107 Suite 310 or
Email: insightofne@gmail.com
No registration over the phone
In order to protect you as a consumer, Insight of New England, LLC is not able to accept credit card payments or registrations over the phone.
If you have to leave early on the day of training or arrive late, will you get Continuing Education Credits (CEs) for the time that I was present?
No, partial credit is not given. If you arrive 30 minutes after the start of the event or leave during the event for any reason you will not receive credits, as you have not completed training in the topic. Sign-in typically begins 30 minutes before each event. You are required to sign in and out, before and after the training to receive CECs. In accordance with accreditation standards, continuing education hours are only given to those individuals who have completed training in the entire workshop.
How to reregister a group?
A: To register a group, you will need to fill out a registration form or each individual and send with an agency purchase order, via fax or email. Please call for additional assistance call Suzanne:(860) 836-8611 or Candyce:(860) 325-3119.
For questions about Connecticut licensure, contact the CT Department of Public Health.
Confirmation: You will receive a confirmation by email.
If you do not receive confirmation, contact the Office of Outreach at insightofne@gmail.com
How We Communicate: The email address you use when you register will be used to send you important information including registration confirmation and CE certificate delivery.
Accommodations: If you require an accommodation to participate in any of our continuing education programs, please contact the Office of Outreach at insightofne@gmail.com least two weeks prior to your program.
In the event of inclement weather conditions, alert, or campus closing, please call (860) 325-3119 after 7:00 a.m. on the day of your program. You will hear a recorded message regarding the status of programs for that day. Programs will either be held as scheduled, have a delayed start, or be cancelled. If the Campus is closed, your program is automatically cancelled.
If your program is cancelled due to weather conditions or an alert situation, every effort will be made to reschedule the program. Participants will be notified of the rescheduled date and given the option to move to the new date, switch to another program (providing space is available), or receive a refund.
Insight of New England, LLC will not offer credit on account for training cancellations. If you can no longer attend training you've registered for, you must call Insight of New England, LLC and speak to Suzanne:(860) 836-8611 or Candyce:(860) 325-3119 immediately transfers into another course or request a refund. Refunds, minus a 25% administration fee, are only available up to 48 hours ahead of the training.
If your agency is paying with a check/purchase order
If registering using a purchase order or check request form, download our registration form and fax it along with a copy of your signed purchase order or check request form to 860.232.1223. You can mail or fax a check with your registration form. There is a $25 bank & handling fee for all returned checks. Failure to pay this fee will prevent you from registering for future courses. Checks and purchase orders are payable to Insight of New England, LLC and can be sent to:
ATTN: Insight of New England, LLC 61 South Main St. West Hartford CT 06107 Suite 310 or
Email: insightofne@gmail.com
No registration over the phone
In order to protect you as a consumer, Insight of New England, LLC is not able to accept credit card payments or registrations over the phone.
If you have to leave early on the day of training or arrive late, will you get Continuing Education Credits (CEs) for the time that I was present?
No, partial credit is not given. If you arrive 30 minutes after the start of the event or leave during the event for any reason you will not receive credits, as you have not completed training in the topic. Sign-in typically begins 30 minutes before each event. You are required to sign in and out, before and after the training to receive CECs. In accordance with accreditation standards, continuing education hours are only given to those individuals who have completed training in the entire workshop.
How to reregister a group?
A: To register a group, you will need to fill out a registration form or each individual and send with an agency purchase order, via fax or email. Please call for additional assistance call Suzanne:(860) 836-8611 or Candyce:(860) 325-3119.
For questions about Connecticut licensure, contact the CT Department of Public Health.
Confirmation: You will receive a confirmation by email.
If you do not receive confirmation, contact the Office of Outreach at insightofne@gmail.com
How We Communicate: The email address you use when you register will be used to send you important information including registration confirmation and CE certificate delivery.
Accommodations: If you require an accommodation to participate in any of our continuing education programs, please contact the Office of Outreach at insightofne@gmail.com least two weeks prior to your program.
In the event of inclement weather conditions, alert, or campus closing, please call (860) 325-3119 after 7:00 a.m. on the day of your program. You will hear a recorded message regarding the status of programs for that day. Programs will either be held as scheduled, have a delayed start, or be cancelled. If the Campus is closed, your program is automatically cancelled.
If your program is cancelled due to weather conditions or an alert situation, every effort will be made to reschedule the program. Participants will be notified of the rescheduled date and given the option to move to the new date, switch to another program (providing space is available), or receive a refund.
